Delete your account

Request deletion of your Konig, Konig Vendor, or Konig Rider account and associated personal data. You do not need to install an app.

Sign in below to verify that this is your account. Your password is used for this request only and is not saved by this website.

Cannot sign in? Contact support to request deletion and verify account ownership. You can also email andreovien571@gmail.com from your registered address.

What happens next

We record your request and review any outstanding orders, refunds, disputes, deliveries, or payouts. Your account remains available until completion. Support will contact your registered email with the next steps and any information about required retention.

What is removed

When deletion is completed, your login identity and personal profile details are removed or anonymised. Saved addresses and coordinates, saved payment credentials, cart/wishlist, notification registrations, and verification documents are removed. You cannot sign in to the deleted account.

Konig support aims to complete verified account-deletion requests within about one week. If an outstanding order, delivery, payment, dispute, or required retention prevents completion within that time, we will explain the reason and expected next steps through your registered contact details.

What may be retained

Limited order, payment, payout, and deletion records may be retained for accounting, legal obligations, security, or fraud prevention. Unnecessary contact and location details are removed from retained transaction records. Support will explain any required retention period as part of your request. Read our privacy policy for more information.